Menu
Keep your original proof of purchase of your new boxspring bed in combination with the terms of service from the service set, or your original purchase invoice of your new boxspring bed with the registered certificate you received by post or e-mail. One of these combinations is considered your official proof of service.
For textiles, we clean the following stains from:
All drinks, such as:
All foods, such as:
Bodily stains from humans and pets, such as:
* To increase the chances of a successful stain removal, it is important that we can provide you with quick service. We would therefore kindly ask you to always report your stain within 3 days of its occurrence.
Always ensure that someone of at least 18 years old is present and make sure a clean working environment is in order for our service specialist so he can do his job properly at all times. In addition, for their own safety, our service specialists should always wear their work shoes in the house. This way we make sure that your furniture stays in peak condition. Together. Thank you.
The following aspects are excluded from service:
In cases not included within the terms of service, we will always collaborate with you to find the most suitable solution if possible. In such cases, we charge only 50% of our normal consumer rates. If you are interested, please contact our Customer Care team.
